Technical support - inspection - 1 incident - on-site - 8x5

Extended service agreement - 3 years (from original purchase date of the equipment) - carry-in - commercial - for Surface Pro 3, Pro 4

Extended service agreement - parts and labour (for 10 kVA UPS and/or PDU) - 1 year - on-site - 8x5 - response time: NBD - for P/N: SY1000K1000G, SY10K100F, SY10K100F-NB, SY10K80F, SY20K100F-NB, SYC10K80F, SYC80KH

Extended service agreement - parts and labour - 3 years - carry-in - for Dynabook Toshiba Satellite Pro A30, A40, A50, C70, R40, R50; KIRA 10; Satellite Radius 14

Technical support - phone consulting - 3 years - 24x7 - for P/N: SRT1500XLJ, SRT192BP2J, SRT192BP2US, SRT192BPUS, SRT96BPJ, SRT96RMBPUS, XU2K0LLXXRCC

Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Book 2

Extended service agreement (extension) - parts - 3 years (3rd/4th/5th year) - shipment - response time: NBD - for P/N: AP9335TH, NBPD0165, NBRK0750

Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - commercial - for Surface Pro 3, Pro 4

Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Pro 3, Pro 4

Extended service agreement - replacement - 2 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Studio

Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - for Surface Book

Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - for Surface Book