Technical support - inspection - 1 incident - on-site - 8x5

Extended service agreement - parts and labour (for 10 kVA UPS and/or PDU) - 1 year - on-site - 8x5 - response time: NBD - for P/N: SY1000K1000G, SY10K100F, SY10K100F-NB, SY10K80F, SY20K100F-NB, SYC10K80F, SYC80KH

Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - 8x5 - academic - for Dynabook Toshiba Satellite Pro R40-C-12W, R40-C-14N, R50-D-13K

Extended service agreement - replacement - 2 years (from original purchase date of the equipment) - commercial - for Surface Pro 4

Extended service agreement - replacement - 2 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop

Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - for Surface Book

Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - for Surface Book

Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop

Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Book, Book 2, Book 3, Book with Performance Base

Extended service agreement - parts and labour - 3 years - carry-in - for Dynabook Toshiba Satellite Pro A50, C70, R50; Portégé; Qosmio; Satellite; Tecra

Extended service agreement - replacement - 4 years (from original purchase date of the equipment) - for Surface Pro 3, Pro 4

Extended service agreement - replacement - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Laptop