Extended service agreement (for notebooks) - 3 years (from original purchase date of the equipment) - carry-in - commercial - for Surface Pro 3, Pro 4

Extended service agreement - replacement (for notebooks) - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Book, Book 2, Book 3, Book with Performance Base

Extended service agreement - replacement (for desktops) - 3 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Studio

Extended service agreement - replacement (for notebooks) - 4 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Book, Book 2, Book 3, Book with Performance Base

Extended service agreement - replacement (for desktops) - 2 years (from original purchase date of the equipment) - response time: 3-5 business days - commercial - for Surface Studio